Deactivate the Adobe Online Services and Service Update preferences at a system level

For those of us not interested in jumping on the Adobe perpetual changes for perpetual charges bandwagon, set the following data values to deactivate the Adobe Online Services and Service Update preferences at a system level. When these connections are disabled at the system level, it overrides the users’ ability to enable connections or updates through the user interface.

When online access for Help search is disabled, this feature and the Help > [Product] Help command searches .html Help files on the local hard disk.

Windows XP, Vista, or Windows 7 32-bit systems

  • Choose Start > Run and type regedit to open the registry editor.
  • Navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\Adobe
  • Double-Click on “AdobeOnlineDefault” (Controls online connections for Search for Help and Help > [Product Name] Help)
  • If “AdobeOnlineDefault” doesnt exist, right-click on the Adobe File, go to ‘New’, then ‘String Value’, then name it: AdobeOnlineDefault, and double-click it
  • enter “0” for the value, hit ok
  • Next, Navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\CSXSPreferences\
    Double-Click on “AdobeOnlineDefault” (Controls online connections for the other services)
  • If “AdobeOnlineDefault” doesnt exist, right-click on the Adobe File, go to ‘New’, then ‘String Value’, then name it: AdobeOnlineDefault, and double-click it
  • enter “0” for the value, hit ok
  • Double-Click on “UpdatesAllowed” (Controls download of updates to these service extensions)
  • If “Updates Allowed” doesnt exist, right-click on the Adobe File, go to ‘New’, then ‘String Value’, then name it: Updates Allowed, and double-click it
  • enter “0” for the value, hit ok

Windows XP, Vista, or Windows 7 64-bit systems

  • Choose Start > Run and type regedit to open the registry editor.
  • Navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\
  • Double-Click on “AdobeOnlineDefault” (Controls online connections for Search for Help and Help > [Product Name] Help)
  • If “AdobeOnlineDefault” doesnt exist, right-click on the Adobe File, go to ‘New’, then ‘String Value’, then name it: AdobeOnlineDefault, and double-click it
  • Enter “0” for the value, hit ok
  • Next, Navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\CSXSPreferences\
  • Double-Click on “AdobeOnlineDefault” (Controls online connections for the other services)
  • if “AdobeOnlineDefault” doesnt exist, right-click on the Adobe File, go to ‘New’, then ‘String Value’, then name it: AdobeOnlineDefault, and double-click it
  • enter “0” for the value, hit ok
  • Double-Click on “UpdatesAllowed” (Controls download of updates to these service extensions)
  • if “Updates Allowed” doesnt exist, right-click on the Adobe File, go to ‘New’, then ‘String Value’, then name it: Updates Allowed, and double-click it
  • enter “0” for the value, hit ok
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