Resetting Importance of Messages in Outlook

When people always send all their emails as High Importance, you can go to:

  • Tools
  • Rules & Alerts…
  • New Rule…
  • Check Messages When they Arrive
  • Next
  • Select ‘From People or Distribution Lists’ in the top box
  • Click on ‘People or Distribution Lists’, in the bottom box
  • add email addresses in the “From” field, separated with “;”
  • Select OK
  • Select “Marked as Importance”, in the top box
  • Select ‘Importance’ in the bottom box
  • Select ‘Normal’, Hit OK
  • Select Finish
  • Select “Run Rules Now”
  • Select the “Importance Rule”
  • Click OK

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